Privacy Policy
Effective January 1, 2026
South El Monte Concrete, southelmonteconcrete.com, quotes@southelmonteconcrete.com
Who this policy covers
This policy explains how South El Monte Concrete handles the information you give us through this website. We're a concrete contractor in South El Monte, CA, and the site exists so homeowners and property owners can learn about our work and ask us for an estimate.
It applies to every page of our site, starting with the home page, and to the information you send us through our contact form, by phone or by email. You can read more about who we are on our About page.
What information we collect
When you fill out our contact form, we collect what you type in. That's usually your name, phone number, email address, the property address or city, and a description of the job, such as a cracked driveway or a new patio.
When you call or email us, we keep the details you share so we can follow up on your project.
When you visit the site, some information is collected automatically, such as your browser type, device type, the pages you view, how long you stay and the site that sent you here. This comes from cookies and similar tools, explained below.
How we use your information
We use what you send us to answer your request, schedule an on-site estimate, prepare a quote and do the work if you hire us.
We may also use it to send you messages about your job, such as scheduling, curing times or follow-up after the pour. We don't add you to a marketing list unless you ask us to.
We use the automatic visit information to see which pages people find useful and to fix pages that don't work well on phones or computers.
Cookies and analytics
Cookies are small files your browser stores so a site can remember things between visits. Our site may use them for basic functions and for analytics, which count visits and show us how people move through the site.
Analytics tools are run by outside companies, and they may collect information such as your IP address and device details under their own privacy policies. We look at this information in summary form to improve the site, not to identify you.
You can block or delete cookies in your browser settings. The site will still work, though some features may not.
Who we share it with
We don't sell your personal information, and we don't rent it or trade it.
We share it only when we need to. That means the service that runs our contact form and the companies that host the site or provide analytics, which handle the information on our behalf. It may also include a supplier or subcontractor on your job when they need your address to get there.
We may also disclose information when the law requires it, or to protect our rights if a dispute comes up.
How long we keep it
We keep estimate requests and job records for as long as we need them to serve you, stand behind our work and meet our business, tax and legal obligations. If you ask about a job and never book, we don't keep your details longer than we need them for follow-up and our records.
When we no longer need information, we delete it or remove anything that identifies you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. You can also tell us to stop contacting you.
Depending on where you live, including California, the law may give you more rights over your personal information. We won't treat you differently for using any of them.
To make a request, reach us through our contact page or call (626) 719-0110. We may ask you to confirm who you are before we act on a request, so nobody else can get at your information.
How we protect your information
We take reasonable steps to keep your information safe, such as limiting who can see it and using services that protect the data they handle.
No website or online service can promise complete security, so please don't send us sensitive details like bank or card numbers through the contact form.
Children's privacy
Our site is meant for adults planning work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our site or the services we use change. The current version is always the one posted on this page.
How to raise a privacy concern
If you have a question or a concern about how we handle your information, call us at (626) 719-0110 or send a message through our contact page. We'll look into it and get back to you within 1 business day.